Make sure, if you are using the forum integration version, that you put the correct database prefix in during the install. If you are unsure, you can check the config.php file in the ChatRoom root folder. If you are not using database prefixes, blank that field out in the config.php file. Also, make sure the chat is installed in /ChatRoom folder.
You need to buy the Integrated version if you want to use the same user table as your forum software.
Once you download the proper package, unzip it and follow the instructions in the readme file that comes with the package.
You can also find an installation guide on our support section.
You can change any of the images in Flasherize. The images are located in the "images" folder and you can create your own as long as you keep the same file names and dimensions then replace the default ones with your new images. We do not provide any of the default images in .psd format.
From the Chatroom ACP, select your date range and enter "Export".
The file will be saved as a text file in the ChatRoom/ChatRoomACP/transcriptions folder that you will have to access from your server file manager or via FTP.